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Terms of Service

Last updated: July 1, 2026

1. Acceptance of Terms

By accessing or using CallGuard™ (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a binding legal agreement between you and MakeRain ("we," "us," or "our").

If you are using the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

CallGuard™ is an AI-powered call answering and customer communication service designed for service businesses. The Service answers incoming calls, collects caller information, sends follow-up text messages, and delivers call summaries to registered users.

3. Account Registration and Security

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to misuse the Service. Prohibited activities include, but are not limited to:

  • Using the Service for any unlawful purpose or in violation of any applicable law.
  • Transmitting spam, fraud, or misleading communications through the Service.
  • Infringing on the intellectual property rights of others.
  • Attempting to interfere with, disrupt, or gain unauthorized access to the Service or its underlying systems.
  • Reverse engineering, decompiling, or disassembling any aspect of the Service.
  • Using the Service to generate or distribute illegal, harmful, or offensive content.

5. Payment and Subscription Terms

CallGuard™ is offered on a subscription basis. Fees, billing cycles, and payment terms are displayed at checkout. By subscribing, you authorize us to charge the applicable fees using your selected payment method.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. For details on payment, billing, tax, cancellation, and refund mechanics, please refer to Paddle's Buyer Terms.

6. Intellectual Property

MakeRain retains all ownership rights in and to the Service, including all software, documentation, branding, and associated intellectual property. These Terms do not grant you any license to use MakeRain's trademarks, logos, or branding except as necessary to identify the Service in ordinary use.

We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms and your selected plan.

7. Service Level

We strive to keep the Service available and functioning correctly, but we do not guarantee uninterrupted or error-free performance. The Service may be subject to maintenance, updates, or factors outside our control. We are not liable for any downtime or data loss resulting from such interruptions.

8. Termination and Suspension

We may suspend or terminate your access to the Service at any time, with or without notice, for reasons including but not limited to:

  • Material breach of these Terms.
  • Non-payment of fees.
  • Fraudulent, abusive, or unlawful activity.
  • Security risk or repeated policy violations.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will continue to apply.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKERAIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SERVICE IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless MakeRain and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MakeRain operates, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Changes to These Terms

We may modify these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Contact

If you have any questions about these Terms, please contact us through the support channels provided on our website.